Fixed Zone Rates let you create flat prices between specific pickup and drop-off areas.
Use zone rates when you want a fixed price for popular routes, airport transfers, city-to-city rides, or known service areas instead of relying only on distance/time pricing.
What Zone Rates Are Used For
Common examples:
JFK to Manhattan
TPA to Sarasota
SRQ to Siesta Key
RSW to Naples
Brooklyn to EWR
Downtown Tampa to Port Tampa Bay
A zone rate can match based on:
From area
To area
Trip mode
Vehicle type
Price
Zone Name
Zone Name is the internal label for the rate.
Good examples:
JFK to Manhattan
TPA to Sarasota
SRQ to Siesta Key
Brooklyn to EWR
RSW to Naples SUV
Avoid unclear names:
Zone 1
Rate A
Test
Airport
Use a clear route-style name so the rate is easy to manage later.
From
The From field should contain the pickup area that triggers the zone rate.
You can use:
ZIP code
City
State
Airport code
Area name
Examples:
JFK
Tampa International Airport
TPA
Sarasota
34236
Brooklyn
Use values that match how your booking form stores or compares addresses.
To
The To field should contain the destination/drop-off area that triggers the zone rate.
Examples:
Manhattan
Sarasota
Siesta Key
EWR
Naples
10001
Mode
Mode controls which trip type the zone rate applies to.
Options:
Point-to-Point
Hourly
Both
Use:
Point-to-Point
for normal transfer rides.
Use:
Hourly
only if your pricing logic supports hourly zone pricing.
Use:
Both
when the zone rate can apply to both modes.
For most airport and transfer routes, use:
Point-to-Point
Vehicle Type
Vehicle Type lets you create different flat rates for different vehicle categories.
Examples:
Sedan
SUV
Escalade
Sprinter
Stretch Limousine
Use:
— All Types —
when the same zone rate should apply to every vehicle type.
Use a specific vehicle type when each vehicle should have a different flat price.
Price
Price is the flat rate for the zone.
Enter numbers only.
Correct:
95
125
175.50
250
Incorrect:
$95
95 dollars
from 95
Basic Zone Rate Example
Recommended setup:
Zone Name: JFK to Manhattan
From: JFK
To: Manhattan
Mode: Point-to-Point
Vehicle Type: — All Types —
Price: 125
Effect:
A matching JFK to Manhattan trip uses a $125 fixed rate.
Airport Route Example
Recommended setup:
Zone Name: TPA to Sarasota
From: TPA
To: Sarasota
Mode: Point-to-Point
Vehicle Type: — All Types —
Price: 150
Effect:
A matching Tampa airport to Sarasota trip uses a $150 fixed rate.
Vehicle-Specific Zone Example
Recommended setup:
Zone Name: TPA to Sarasota SUV
From: TPA
To: Sarasota
Mode: Point-to-Point
Vehicle Type: SUV
Price: 175
Effect:
A matching TPA to Sarasota trip with SUV uses a $175 fixed rate.
Multiple Vehicle Prices Example
If you want different prices by vehicle type, create multiple rows.
Example:
TPA to Sarasota Sedan — $145
TPA to Sarasota SUV — $175
TPA to Sarasota Sprinter — $325
Each row should use the same From and To areas but a different Vehicle Type and Price.
ZIP-Based Zone Example
Recommended setup:
Zone Name: Brooklyn to EWR
From: 11214
To: EWR
Mode: Point-to-Point
Vehicle Type: — All Types —
Price: 120
Effect:
Trips from ZIP 11214 to EWR use a $120 fixed rate.
City-Based Zone Example
Recommended setup:
Zone Name: RSW to Naples
From: RSW
To: Naples
Mode: Point-to-Point
Vehicle Type: — All Types —
Price: 135
Effect:
Trips from RSW to Naples use a $135 fixed rate.
Best Practices
Use clear zone names.
Good:
TPA to Sarasota
SRQ to Siesta Key
RSW to Naples SUV
Brooklyn to JFK
Avoid:
Airport
Zone
Rate 1
Test
Keep From and To values consistent.
Good:
TPA
Sarasota
JFK
Manhattan
Avoid mixing too many formats unless your matching logic supports it.
Example of inconsistent values:
Tampa airport, Tampa International, TPA, KTPA
Pick one format and use it consistently.
Recommended Starting Zone Rates
For airport transportation companies, start with your most popular fixed routes:
Airport to top service city
Airport to beach destination
Airport to cruise port
Airport to downtown area
Top city to airport
High-volume hotel/resort areas
Example for Florida Gulf Coast:
TPA to Sarasota
TPA to Clearwater Beach
TPA to Port Tampa Bay
SRQ to Siesta Key
RSW to Naples
RSW to Marco Island
Testing Zone Rates
After creating or editing zone rates:
- Save the Zone Pricing settings.
- Open the booking form.
- Enter a pickup that should match the From value.
- Enter a drop-off that should match the To value.
- Select the matching trip mode.
- Select the matching vehicle type.
- Confirm the fixed price appears.
- Test a route that should not match.
- Confirm the fixed price does not apply.
Test both directions if your pricing logic treats From and To separately.
One-Way vs Round-Trip Matching
A zone rate may only match the direction you enter.
Example:
From: TPA
To: Sarasota
This may match TPA to Sarasota, but not Sarasota to TPA, depending on your pricing logic.
If you need both directions, create two rows:
TPA to Sarasota
Sarasota to TPA
Troubleshooting
Zone rate does not apply
Check that:
The zone row is saved
From value matches the pickup
To value matches the drop-off
Trip mode matches
Vehicle type matches
Price is greater than 0
Address matching logic supports the value format
Wrong zone rate applies
Check that:
There are no overlapping zone rows
Vehicle-specific rows are not conflicting with All Types rows
From and To values are not too broad
The pricing logic handles row priority correctly
Vehicle-specific price does not apply
Check that:
Vehicle Type is selected correctly
Vehicle type slug/name matches the saved vehicle taxonomy
The selected vehicle has the expected vehicle type
There is no broader All Types row overriding it
ZIP-based zone does not apply
Check that:
Pickup or drop-off address includes a ZIP code
ZIP code matches exactly
The ZIP is placed in the correct From or To field
The address formatter does not remove ZIP codes
Airport zone does not apply
Check that:
Airport code matches your airport data
You use the same airport naming format everywhere
From is used for pickup airport
To is used for drop-off airport
Summary
Fixed Zone Rates let you override dynamic pricing with flat prices for known routes.
Use them for:
Airport transfers
City-to-city routes
Cruise port transfers
Popular resort routes
High-volume service areas
Vehicle-specific fixed rates
Keep zone names clear, use consistent From/To values, and test each route after saving.