← Pricing & Fee Rules

Rate Management

Rate Management lets you create extra fees and surcharges that apply based on trip mode, vehicle type, time, date, ZIP code, airport, route segment, or other booking conditions.

Fees can be used for airport pickup charges, holiday surcharges, rush-hour pricing, extra stop fees, vehicle surcharges, ZIP-based fees, and route-specific tolls.

How Fees Work

Create fees that apply based on trip mode and conditions.

Fees stack unless your calculator logic short-circuits them. The order only matters if your custom pricing logic makes it matter.

Each fee rule has:

Fee Name
Type
Amount
Applies To
Condition
Condition Value

Fee Name

The Fee Name is the label shown in the customer price breakdown.

Example:

Airport Pickup Fee
Extra Stop
Holiday Surcharge
SUV Surcharge

Use a clear name that explains why the fee was added.

Type

The Type controls how the fee amount is calculated.

Available types:

Fixed
Percentage

Fixed

A fixed fee adds a flat dollar amount.

Example:

Type: Fixed
Amount: 15

This adds:

$15

Percentage

A percentage fee multiplies the running subtotal.

Example:

Type: Percentage
Amount: 8

This adds:

8%

The exact calculation base depends on your LimoSuite pricing logic.

Amount

The Amount field accepts a number.

Do not enter a dollar sign or percent sign.

Correct:

10
8
25
8.75

Incorrect:

$10
8%
$25.00

For fixed fees:

10 = $10

For percentage fees:

8 = 8%

Applies To

The Applies To field controls which trip mode the fee applies to.

Options:

Point-to-Point
Hourly
Both

Use:

Point-to-Point

when the fee should only apply to transfer rides.

Use:

Hourly

when the fee should only apply to hourly bookings.

Use:

Both

when the fee should apply to both trip types.

Condition

The Condition controls when the fee triggers.

Common conditions include:

Always
Per Stop
Vehicle Type
Time Window
Date Range
Pickup ZIPs
Destination ZIPs
Route Segment
Weekday Time Window
Pickup Airport In
Dropoff Airport In

Condition Value

The Condition Value field depends on the selected condition.

Examples:

ZIP list
Vehicle type
Airport code
Time range
Date range
Route segment
Weekday and time window

For ZIP lists, enter values separated by commas.

Example:

10001,10002,10003

For airport codes, enter values separated by commas.

Example:

JFK,LGA,EWR

For time windows, use the time inputs.

Example:

07:00 – 10:00

Usage Examples

Per Stop Fee

Use this when you want to charge for extra stops.

Recommended setup:

Name: Extra Stop
Type: Fixed
Amount: 10
Applies To: Both
Condition: Per Stop
Condition Value: —

Effect:

Adds $10 for each extra stop beyond pickup and drop-off.

SUV Surcharge

Use this when you want to charge extra for a specific vehicle type.

Recommended setup:

Name: SUV Surcharge
Type: Percentage
Amount: 8
Applies To: Both
Condition: Vehicle Type
Condition Value: SUV

Effect:

Adds 8% when the selected vehicle type is SUV.

Morning Rush

Use this when you want to charge more during a morning rush-hour window.

Recommended setup:

Name: Morning Rush
Type: Percentage
Amount: 5
Applies To: Point-to-Point
Condition: Time Window
Condition Value: 07:00 – 10:00

Effect:

Adds 5% for trips departing between 7:00 AM and 10:00 AM.

Holiday Window

Use this when you want to add a surcharge for holiday dates.

Recommended setup:

Name: Holiday Surcharge
Type: Fixed
Amount: 25
Applies To: Both
Condition: Date Range
Condition Value: 2025-12-24 → 2025-12-26

Effect:

Adds $25 for trips during that date range.

Pickup ZIP Fee

Use this when you want to add a fee based on the pickup ZIP code.

Recommended setup:

Name: Manhattan Pickup
Type: Fixed
Amount: 7
Applies To: Point-to-Point
Condition: Pickup ZIPs
Condition Value: 10001,10002,10003

Effect:

Adds $7 when the pickup ZIP is in the list.

Destination ZIP Fee

Use this when you want to add a fee based on the drop-off ZIP code.

Recommended setup:

Name: Jersey Destination
Type: Fixed
Amount: 10
Applies To: Point-to-Point
Condition: Destination ZIPs
Condition Value: 07030,07310

Effect:

Adds $10 when the drop-off ZIP is in the list.

Airport Pickup Fee

Use this when you want to charge extra for pickups at selected airports.

Recommended setup:

Name: Airport Pickup Fee
Type: Fixed
Amount: 15
Applies To: Both
Condition: Pickup Airport In
Condition Value: JFK,LGA,EWR

Effect:

Adds $15 when pickup is at one of the selected airports.

Airport Dropoff Fee

Use this when you want to charge extra for drop-offs at selected airports.

Recommended setup:

Name: Airport Dropoff Fee
Type: Fixed
Amount: 12
Applies To: Both
Condition: Dropoff Airport In
Condition Value: JFK,LGA,EWR

Effect:

Adds $12 when drop-off is at one of the selected airports.

Weekday Peak Fee

Use this when you want to charge extra during weekday peak hours.

Recommended setup:

Name: Weekday Peak
Type: Percentage
Amount: 6
Applies To: Both
Condition: Weekday Time Window
Condition Value: Mon–Fri, 16:00–19:00

Effect:

Adds 6% for weekday trips from 4:00 PM to 7:00 PM.

Route Segment Toll

Use this when you want to charge for a specific detected route segment.

Recommended setup:

Name: Bridge Toll
Type: Fixed
Amount: 8.75
Applies To: Point-to-Point
Condition: Route Segment
Condition Value: From Brooklyn To Manhattan

Effect:

Adds $8.75 if the route segment is detected.

This requires your route matching logic to detect the segment correctly.

Best Practices

Use clear fee names.

Good:

Airport Pickup Fee
Holiday Surcharge
Extra Stop Fee
Morning Rush Fee

Avoid unclear names:

Fee 1
Extra
Charge
Misc

Keep condition values clean.

Good:

JFK,LGA,EWR
10001,10002,10003

Avoid:

JFK, LGA, EWR airport pickups only!!!

Do not use currency symbols or percent symbols in the Amount field.

Correct:

15
8
8.75

Incorrect:

$15
8%

Recommended Starting Fees

For a limo or black car company, common starting fee rules are:

Airport Pickup Fee
Airport Dropoff Fee
Extra Stop Fee
Holiday Surcharge
Early Morning / Late Night Fee
Vehicle Type Surcharge
Rush Hour Fee

Start simple. Add more advanced rules only after confirming the basics work correctly.

Testing Fee Rules

After creating or editing fee rules:

  1. Save the Rate Management settings.
  2. Open the booking form.
  3. Create a test trip that should trigger the fee.
  4. Choose a vehicle.
  5. Review the price breakdown.
  6. Confirm the fee appears correctly.
  7. Test another trip that should not trigger the fee.

Always test both matching and non-matching scenarios.

Troubleshooting

Fee does not appear

Check that:

The fee is saved
The trip mode matches Applies To
The condition matches the trip
The condition value is formatted correctly
The vehicle, airport, ZIP, date, or time matches the rule

Fee amount is wrong

Check that:

Fixed vs Percentage is selected correctly
Amount does not include $ or %
The base fare/subtotal is correct
Other fees or discounts are not changing the subtotal

Vehicle Type fee does not work

Check that:

The selected vehicle type matches the fee condition
The vehicle type slug/name is correct
The fee applies to the correct trip mode

ZIP fee does not work

Check that:

ZIP codes are comma-separated
The pickup/drop-off address includes a ZIP code
The ZIP matches exactly
The correct condition is selected

Airport fee does not work

Check that:

Airport codes are comma-separated
The airport code matches your LimoSuite airport data
Pickup Airport In is used for airport pickups
Dropoff Airport In is used for airport drop-offs

Summary

Rate Management lets you create flexible fee rules for different trip scenarios.

Use it to add:

Airport fees
Extra stop fees
Holiday surcharges
Rush-hour charges
Vehicle surcharges
ZIP-based fees
Route segment tolls

Keep fee rules clear, test each one, and avoid creating too many overlapping fees unless your pricing logic is designed for it.

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